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David Dunlap

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Prevent Your Customers from Abandoning Hosting

As all of us in the industry know, customer churn is the “ENEMY”! It is the killer of profitability and the reason we all keep a bottle of extra strength Tylenol on our desk.
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Forum Trolling Made Easy

I like browsing forums. I enjoy reading the posts and normally I learn a lot. But sometimes, posting on forums can be hazardous to your well-being, what with the trolling, flaming, and various other forms of non-goodery....
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Ten Things to Look For in Analytical Software

To start with, no one package will have everything you need to truly unlock your site’s potential. However there are a number of free and purchased sites and software that can give you a look at the bigger picture....
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Website Hosting and Volcanoes

Unless you’ve been living under a rock somewhere you probably heard about that volcano in Iceland that has wreaked havoc with air travel across Europe since mid-April when it erupted. ...
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Advertising, as we know it, needs to evolve.

Advertising, as we know it, needs to evolve. The next generation of Web surfers deploy popup blockers, banner blockers, and seem to have a complete disconnect when it comes to traditional forms of advertising....
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iPad: The Almost Business Game Changer

When I look at the iPad I see an idea, not yet fully formed, but it is that idea that will become a game changing device for business. The most exciting software programs these days are mainly cloud applications, hosted applications, remote applications, etc. in short, vendors are pushing mobile....
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Why Go Mobile?

I realize that there is a growing trend for mobilizing the work force, but no one has told me why this has become an all encompassing necessity for business. We have a huge amount of devices to service how much of the workforce? Where are the killer business apps that are mobile only? Which employees really need to be mobile?...
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Best Practices: Social Network Advertising

Advertising, as we know it, needs to evolve. The next generation of Web surfers deploy popup blockers, banner blockers, and seem to have a complete disconnect when it comes to traditional forms of advertising....
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Content: You Are the Rule Not the Exception!

There is a line from the movie He’s Just Not That Into You (don’t ask, I was forced to watch it against my will, I felt so dirty that I had to watch the Dirty Dozen and 300 afterwards), that goes something like this; “You are the rule, not the exception.” ...
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Optimism, Positive Thinking, and Job Retention

Let’s face it, it is easy to fire someone who is a total menace. When it comes to someone you despise, vengeance can come quickly and mercilessly, severing the former employee from the company in a master stroke. And to be honest, you probably feel good about it too. But what about firing someone who is upbeat, well-liked, and a genuinely good human being?...
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Author info
David Dunlap David Dunlap has been both a Web host industry analyst and commentator for the past eight years. Prior to his active writing career, David was a network and communications technician for four years. He currently is the Editor-in-Chief for WebHostMagazine.com
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