Gawkwire: Web Hosting and Internet News Resource: Parature Founder Duke Chung to Speak at Montgomery Technology Conference Parature Founder Duke Chung to Speak at Montgomery Technology Conference ================================================================================ GW_Staff on 07 March, 2010 09:18:00 (Gawkwire.com) Parature recently announced that Parature Founder and Chief Strategy Officer, Duke Chung will speak on the topic of customer service in the cloud during the 7th annual Montgomery Technology Conference. Recognized as one of the premier technology conferences in the country, attendees will have the opportunity to hear from 150 of the finest emerging growth private companies in the internet, wireless, information technology, communications and related media and technology sectors. The 2010 program will emphasize key technology trends impacting the industry including virtualization, cloud computing, security and social media. The conference will be held at the Fairmont Miramar Hotel & Bungalows in Santa Monica, CA March 9 - 10, 2010. Mr. Chung’s presentation will take place on Tuesday, March 9th at 9:00 A.M. Parature enables any organization to fundamentally change the way they support their customers through its Software-as-a-Service (SaaS) delivery and integrated, intuitive design that empowers organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. The seamlessly integrated suite of Parature Customer Service(tm) software modules allows organizations to effectively manage all of their support needs without additional hardware, software and IT expenses. Parature integrates everything in one dynamic, unified system to increase efficiency across entire organizations, improving processes among customer support, operations, development and sales.