Gmail service outage points to a hole in the cloud

It's more than just Gmail, as Google Apps users in the UK and elsewhere this morning couldn't sign on.

A service outage that impacted users of Google services including Gmail for approximately 75 minutes early this morning, is calling attention to a potential kink in the cloud: While an estimated 113 million Gmail accounts were forced to resort to Google's new offline mode, introduced last month, a number of Google service users were also forced to wait, since Gmail also serves as the company's central source of service authentication.

The outage came at the worst possible time for users in Western Europe, including Great Britain, where users were just getting settled to work. Google Apps can work offline, though the degree of offline functionality they offer has only been increasing in small steps. Calendar functionality through Google Gears, for instance, was only introduced earlier this month, although the company announced its trend toward the "offline cloud" in April 2007. ... Go to source