It’s the second Gmail outage in less than a week, and as the service wobbles, questions persist about Google’s ability to provide enterprise-grade software availability and performance.

Google is heavily promoting its Apps collaboration and communication software suite as a SaaS (software-as-a-service) option to conventional, on-premise options like Microsoft’s Office and Outlook/Exchange.

While so-called cloud computing services like Apps, in which software and IT infrastructure are provided via the Internet, are convenient in several ways, their Achilles heel is server downtime and slowness. …Go to source

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