(Gawkwire) – NexxPhase, a company that provides cloud-based services designed to break down communication silos and enhance the customer engagement, allowing for the Single View, recently teamed with the Eventus Solutions Group to deliver Cloud based CRM and consulting service to current and future clients.
Eventus Solutions Group is a recognized leader in CRM and Contact Center professional services. They offer a breadth of services including strategic consulting, CRM implementation and managed services. Additionally, Eventus was recently named an OPN Specialized partner by Oracle.
“Many of our clients have had tremendous success with our implementations that unify Cloud CRM and Cloud Contact Centers,” said Craig Tobin, Managing Director, Eventus. “As customer engagement specialists with deep domain expertise in building and operating contact centers, we are excited about the NexxPhase relationship.”
Craig Mento, CEO of NexxPhase said, “Eventus has the depth of expertise in customer engagement, operations and technologies across sales, marketing and service, coupled with extensive experience gained from over 10+ Years of Oracle, RightNow, and Salesforce.com implementations. They’re certified in project management, Oracle CX applications, telephony, marketing automation and contact center.”
“Their credentials are impeccable. We couldn’t have asked for a group that was more capable or easier to do business with,” Mento continued.
Eventus Solutions Group is a nationally recognized consulting and managed services firm that helps its clients optimize the way they engage with their customers online, over the phone, via mobile devices and through social media. Their unique business model has earned the company the #52 position on the 2013 Inc. 500 list, and has helped Eventus build a client list that includes some of the most well-known brands in healthcare, insurance, retail, communications, government and other industries. For more information, visit http://www.eventusg.com/.
NexxPhase (http://www.nexxphase.com) helps companies shatter brick-walled customer channel siloes. The open, cloud-based NexxPhase Customer Engagement PlatformTM powers a SingleViewTM of each customer across all interaction channels and is packaged with commercial-grade contact center services in a customer-friendly, pay-for-use business model with no upfront fees or fixed minimum charges.