(Gawkwire) – Simplii, a provider of hosted VoIP services, has announced their adoption of NetSapiens’ SNAPsolution. The addition of the NetSapiens platform will enhance Simplii’s current service offering with increased reliability, a richer user experience, and flexible integration options. Simplii anticipates a smooth transition of their hosted PBX and home VoIP customers to the new solution.
“Simplii is known for providing high quality services with carrier class reliability to our customers. One piece of ensuring a high quality voice service is making sure there are tools in place to make troubleshooting easy and seamless. For example, SNAPsolution offers SIP ladder graphs, in depth switch logic traces, and QoS monitoring tools for every call that passes through the system, which makes troubleshooting issues extremely easy. NetSapiens will allow us to establish our leadership in these areas, while offering us additional features in this growing competitive market” stated John Brown, President of Simplii.
NetSapiens is assisting Simplii in creating a geo-diverse and highly available network infrastructure. NetSapiens created redundancy between servers at each of Simplii’s physical locations and also used NetSapiens’ n-Share replication to create geo-redundancy between locations. This system architecture will be able to withstand failovers, increase uptime, and meet the high quality of service that end users are beginning to expect and demand.
“All service providers should demand the carrier class reliability and geo-diversity options that are more easily available to only the largest providers. As the end-user becomes more familiar with cloud offerings it is imperative that competitive communications providers compete on a level playing field, and are able to do so in a cost efficient and sustainable manner” said Anand Buch, CEO of NetSapiens.
Simplii, located in Sandy Utah, is a Phone and Web company that is bridging the gap between VoIP and Web. We offer our clients the best business solutions by integrating CRMs, Creating Custom Web Apps, and unsurpassed onsite support. We believe that understanding how to use our technology is what separates us, so we proudly offer unlimited in person training. At Simplii, we do the extra little things to ensure your experience with us will be “Simply the best!” http://www.simplii.net
NetSapiens, a member of WISPA, offers a drop-in replacement platform for legacy IP telephony and class 5 feature servers. NetSapiens simplifies the delivery of VoIP and unified communications for competitive providers by using their SNAPsolution. Applications include multi-tenant hosted PBX/Web Centrex, conferencing, and call center solutions. http://www.netsapiens.com