(Gawkwire) – To reduce customers’ wait times for customer support, Singhost has improved their customer support framework to allow customers to talk or chat with a live customer representative directly so they don’t have to go through the process of emailing the company and waiting for a reply.

“Customer service has always been Singhost’s key priority and it is our objective to provide immediate resolution to all customer inquiries whenever possible and minimize customers needing to wait for email replies, especially for cases when they need a faster response time,” says Mary Wang, Singhost’s Customer Service Manager.

Customers can reach SingHost anytime of the day through their dedicated chat support service. Aside from their first-class 24×7 customer support, Singhost customers enjoy 99.9% uptime, user-friendly Control Panels, IMAP & POP3 email address with built-in anti-spam filters, and fast multiple connections to key Internet backbone carriers.

About Singhost

Singhost is Singapore’s answer to 100% reliable and fast web hosting service. They offer a wide range of customized and scalable Singapore web hosting plans for personal, small business or enterprise usage. To know more about their web hosting packages, please visit them at: http://www.singhost.net/.

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