(Gawkwire) – TelStar Hosted Services, Inc., “Your Call Center in the Cloud!™,” announced today that TMC has named TelStar Hosted’s Hosted Call Center Service as a recipient of a 2011 IP Contact Center Technology Pioneer Award from Customer Interaction Solutions, the leading publication in CRM, call center and teleservices industries since 1982.
The 2011 IP Contact Center Technology Pioneer Award acknowledges companies that have produced an innovative, successful IP contact center product or service. Winners are selected based on the IP contact center solutions that offered stand-out features, functions or capabilities which set them apart from others in the space.
“We are excited to be one of only 15 companies chosen to receive this honor, which recognizes that our hosted call center solutions are using state-of-the-art, cutting-edge technologies that help us to exceed our client’s expectations,” said James P. Dunn, CEO.
“Technology is the key to the success of any call center. This award program acknowledges the achievers in the advancement of call center technology and distinguishes the best in the IP contact center technology,” said Rich Tehrani, CEO, TMC. “TMC is pleased to honor TelStar Hosted Services with an IP Contact Center Technology Pioneer Award for bringing superior, groundbreaking technologies to market while providing high quality and advanced applications,” continued Tehrani.
Winners of the IP Contact Center Technology Pioneer Award are highlighted in the July, 2011 issue of Customer Interaction Solutions magazine.
About TelStar Hosted Services, Inc.
TelStar Hosted Services Inc., “Your Call Center in the Cloud,” is a leading hosted call center technology provider offering blended call center services, predictive dialer capabilities, and automated voice messaging. TelStar Hosted helps top companies to gain prominence by meeting their goals to acquire, service and retain customers. Our feature rich, industry proven call center services can be deployed quickly and affordably across a distributed workforce. Housed in a world-class, SAS70 Type II compliant, secure data center, our IT Services are delivered by our service-oriented, highly professional team. By offering Communication-as-a-Service (“CaaS”) via the cloud that is affordable, scalable, flexible, stable and reliable, TelStar Hosted saves clients’ money and allows clients to focus on their core business.
For more information, please contact Meghan Harris, SVP and CMO, TelStar Hosted Services Inc., mharris(at)telstarhosted(dot)com, 571.252.3013 or visit http://www.telstarhosted.com.
About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit http://www.cismag.com.
Technology Marketing Corporation (TMC) is a global, integrated media company that helps clients build communities in print, in person, and online. TMC publishes the Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, NGN and InfoTECH Spotlight magazines. TMCnet.com, which is read by two million unique visitors each month, is the leading source of news and articles for the communications and technology industries.
TMC is the producer of ITEXPO, the world’s largest and best-attended IP Communications event. ITEXPO West 2010 was ranked #3 on Trade Show Executive’s Fastest 50 Award List. TMC expects to accelerate ITEXPO West’s growth by bringing the show to Austin, one of the fast-growing technology hubs in the country. In addition, TMC runs multiple industry events: 4G Wireless Evolution; Smart Grid Summit; M2M Evolution; Cloud Communications Expo; SIP Tutorial; VIPeering; Business Video Expo; Regulatory 2.0 Workshop, DevCon5: The HTML5 Development Conference; CVx; Digium|Asterisk World; StartupCamp; MSPAlliance, MSPWorld and more! Visit TMC Events for a complete listing and further information.
For more information, please contact Jan Pierret, Marketing Manager, TMC, jpierret(at)tmcnet(dot)com, 203-852-6800 ext. 228, or visit http://www.tmcnet.com.