(Gawkwire) – ZCorum, a leading provider of managed broadband services and diagnostics, announced that it is now offering trials of its Proactive Network Maintenance (PNM) tool, PreEqualization Analyzer. The web-based application collects and analyzes the pre-equalization data from cable modems and displays on a map modems that are affected by upstream impairments. This allows broadband operators to identify and resolve issues before they impact customers. The trial version offers every feature of the product for providers to test-drive.
“Many operators today would like to optimize their services by turning on pre-equalization in their plant, but they worry about the loss of visibility that will occur when they do,” said Arthur Skinner, VP of Worldwide Sales. “PreEqualization Analyzer mitigates that concern by using pre-equalization data to provide deep level visibility into underlying issues in the upstream cable plant. The tool identifies where the network impairments are to within fifty feet or less, and also shows which modems are being affected by a common problem.”
Skinner said he’s confident that providers will quickly see the value in having a tool that allows them to be proactive in troubleshooting issues in their network, rather than waiting until customers call to complain. “Those who participate in a trial can expect to see a better experience for their subscribers, as well as a reduction in operational costs.” Cable operators interested in trying out PreEqualization Analyzer can click here or contact ZCorum at 1-800-909-9441.
ZCorum provides managed broadband services and diagnostics solutions to cable companies, telephone companies, utilities, and municipalities, assisting in all aspects of broadband implementation, engineering and consulting, bandwidth management, network monitoring and diagnostics. ZCorum also offers wholesale, private-labeled Internet services, including data and VoIP provisioning, email, Web hosting, and 24×7 support for end-users, enabling service providers to compete more effectively in their local markets. ZCorum is headquartered in Alpharetta, GA. For more information, please visit http://www.ZCorum.com.